Genuine Windows® software is published by Microsoft and licensed and supported by Microsoft or an authorized licensor. Genuine software helps protect you from the risks of counterfeit software, provides you with special benefits and the experience and support you expect. Learn more by visiting www.microsoft.com/genuine.

FX620DX

MSI recommends Windows® 7.

The product picture may differ from the actual product. Only for your reference.
The specifications may differ from areas. Please check with your local dealers. 

• Genuine Windows® 7 Home Premium
(MSI recommends upgrade to Genuine Windows® 7 Professional)
• The Latest 2nd Generation Intel® Core™ i7/i5/i3 Processor
• 15.6" TFT-LCD Widescreen Display
• High-end nVIDIA Geforce GT540M 3D Graphic Card/ 1GB DDR3
• THX TruStudio Pro to provide excellent surround sound effect
• Latest & fastest data transfer technology USB 3.0

product comparison

Overview

 

 

 
Genuine Windows® 7 Home Premium

 

 

The First and Only Choice for the Best Performance 

Intel® Core ™ i3, i5, i7 Processor 

The latest 2nd Generation Intel® Core™ Processor family features incredible performance and responsiveness, and delivers significantly enhanced media capabilities for a new seamless visual experience.

         

Optimized performance with Intel Turbo Boost Technology 2.0
Maximize speed for dynamic applications with Intel® Turbo Boost 2.0 Technology and Intel® Hyper-Threading Technology which accelerates processor clock speed up to enhance your workload. So you’ll move faster when multitasking and get more accomplished in less time.

Fantastic Visuals and Better Graphics Performance
200% major improvements to Intel HD graphics architecture, the GMA3000 Graphics include dedicated media processing hardware, smarter execution units (used for 3D and media) and improved Z-buffering. Provide hardware acceleration on Full HD 1080p resolution and outstanding Blu-ray video experience.

Quickly Edit and Transcoding Videos/Music
Intel latest CPU Boost and GMA3000 graphics brings better editing, decoding and encoding acceleration, new platform brings breakthrough on media processing for 200% faster on creating, editing,transcoding, syncing or sharing videos and musics.

Great Gains for Better Gaming Engines
GMA3000 not only brings better visual quality, but also get an incredible improvement in gaming performance; users could use higher resolution and better artificial effects for game characters and realistic images for game worlds.

Latest HDMI1.4 Supports Multi 3D Vision and Higher Resolution
With the latest HDMI1.4 interface, the new platform with Intel GMA3000 Graphics could output over 1920x1080 resolutions up to 4000x2000 max, also complete supported more different type of 3D vision output to the LCD TV or monitors, which supports HDMI1.4 as well. This is the first Graphics that supports HDMI1.4 with higher bandwidth and more vision features.

GPU Boost with NVIDIA Optimus Technology
Automatically Optimize for the Best Notebook Experience

● With NVIDIA® Optimus™ technology you get great battery life and performance whether you’re watching a movie, surfing the web, or playing a 3D game.
● Optimus technology is completely automatic – experience longer battery life AND amazing visuals without having to manually change settings.
● Optimus technology is completely seamless – behind the scenes and with no interference to what you’re doing. 

 
 

 

 

Marvel at the Most Amazing Images Around

Dominate Next Generation DirectX11 Gaming

DirectX 11 GPU with Shader Model 5.0 support designed for ultra-high performance in the new API’s key graphics feature, GPU-accelerated tessellation.
 



With powerful tessellation, DirectX11 enhances 3D detail effects and makes images much more real!!



More enhanced 3D detail effects makes gaming images closer to real world!!

 

New Level of Sound Performance
 
THX TruStudio Pro to Provide Excellent Surround Sound Effect
THX TruStudio Pro is specially designed to bring the same great audio experience found in live performances, films, and recording studios— to the PC. THX TruStudio Pro provides the latest groundbreaking technologies that are products of years of collective experience and research by Creative and THX. Together, these technologies deliver the fullest audio experience for music, movies and games, while remaining true to the source and intention of the artists who created it.
 

Just One Touch to Enjoy Your Personal Theater

 

Exclusive Cinema Pro Technology

Cinema Pro Technology offers consumers the finest movie viewing experience. Just need to push the Cinema Pro button, the Windows Media Player will automatically open. The quality on screen will be more detailed; the richness in sound as well as THX TruStudio Pro surround sound effect will be activated, providing the finest sensory of the theaters.

 

 

F Series Checkered Flag Exterior with Scratch-proof Technology

The F series embodies MSI’s devotion to perfection and craftsmanship. The pure black 3D checkered flag exterior is an IMR coating that is resistant to scratches, wear and peeling paint.  F series with checkered flag exterior means you can take it with you wherever you go without worrying about accidental scratch marks. The exterior will always look as good as new to enhance your individual sense of style. 

 
  
 
         


 
Stylish and Fashion Design

Checkered Flag Exterior with Anti-fingerprint Coating
FX620DX is evolved from the 2D pattern from the previous generation to the 3D sculpture design. You can not only “SEE” the 3D design of F Series but also “TOUCH” its special texture. Also, the advanced anti-fingerprint coating can effectively protect your notebook surface from fingerprint and oil stains. Stylish Checkered Flag Exterior with Anti-fingerprint coating allows you easily show off your different taste.
   
 

 

Multi-touch touchpad
The newly designed Multi-touch touchpad allows you to easily scroll, drag and resize or rotate pictures with your fingers in the standard typing position.

 

 
 

MSI Chiclet keyboard
The Stylish Chiclet Keyboard design reduces typing errors and increases comfort, In addition, the chiclet keyboard is designed to dampen key-press sounds. Whether typing or gaming, the chiclet keyboard means you no longer have to fret about disturbing those around you with keyboard clicks and clatter.

 


Enjoy Entertainment in Multiple Extremes

Latest & fastest Data Transfer Technology USB 3.0

 


 

Built-in 720P HD Webcam
Genuine 720p high-definition (HD) video quality to 30fps (30 continuous images per second Allowing smooth, natural progression without jerkiness; ordinary webcams only offer 8fps). This guarantees truly clear and smooth video and picture quality and exceptional audio effects. In addition, the 16:9 HD wide-screen video display can be used with all kinds of social networking media, allowing optimum high-quality video communication and production of HD videos for the enjoyment of friends and family.


 

MSI Excludive Software Make Your Computer Smater!

Exclusive Eco Engine Power Management System
FX620DX incorporates MSI’s exclusive ECO Engine power management system, allowing you to select your usage scenario. There are a total of five usage scenarios—gaming, movie viewing, presentations and text processing—each with fine-tuned presets for screen brightness and display sleep, system auto-sleep configuration, and processor performance. ECO Engine provides greater flexibility for battery usage, extending battery life and giving FX620DX an extra edge in mobility and productivity, while offering you added convenience.

* Actual battery life will vary depending on usage patterns and configuration settings.
 
 


Excusive MSI S-Bar

MSI's exclusive S-Bar user-friendly design lets you control all system functions in a digital multimedia lifestyle with a simple click of the mouse, such as secondary programs, application software, power conservation tools, performance boosters, MSI's exclusive audio/video software, webcams, projector switches, wireless networks, volume settings, screen brightness, and standby status. All of these, among a variety of other functions, can be simply and easily accomplished to meet all functional demands of multimedia. 
 


Exclusive MSI EasyFace 2.0(Face Identification software) inside

With this Exclusive MSI EasyFace 2.0 software, you do not need to remember your different passwords anymore! After setting your face data, only show your face in front of your webcam, MSI notebook automatically help you to log-in your system, favor websites, and Window Live Massager.
 


 

 

 

MSI Reminds You...
1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific specifications with your local dealers.
2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

MSI Reminds You...

  1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific Specification with your local dealers.
  2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

Specification

The Specification may change without notice. The actual products sold are different from areas. Please check the detailed Specification with your local dealers.
CPU

The Latest 2nd Generation Intel® Core ™ i7/i5/i3 Processor
 
OS Genuine Windows® 7 Home Premium
(MSI recommends upgrade to Genuine Windows® 7 Professional)
Chipset Intel® HM65
Memory DDR3 1066, Max: 8GB
LCD Size 15.6” HD / Full HD (1920x1080) TFT LCD
Graphics High-end nVIDIA Geforce GT540M 3D Graphic Card
Graphics VRAM DDR3 1GB
HDD (GB) 500GB/640GB/750GB SATA
Optical Drive Super-Multi / Blu-Ray
Audio 4 Theater Class Speakers
Webcam HD Webcam
Card Reader 5 in 1 (XD/SDHC/SDXC/MMC/MS)
LAN 10/100/1000
Wireless LAN 802.11 b/g/n
Bluetooth v2.1+EDR
D-Sub (VGA) 1
HDMI 1
USB 2.0 port 1
USB 3.0 port 2(optional)
eSATA N/A
eSATA/USB Combo N/A
Mic-in/Headphone-out 1/1
Line-in N/A
Express Card N/A
Modem port N/A
Keyboard 103 keys
Sensor N/A
AC Adapter 90W (i3, i5); 120W (i7)
Battery 6 Cells
Power Management Turbo Battery+
Dimension 383(L)x249.3(W)x32.5(H)mm
Weight (KG) 2.4(w/Battery)

Awards

BIOS

!Special Note:

The BIOS files provided here are exclusive only for MSI-branded Notebook PCs and not compatible with any MSI Whitebook/Whitebrand barebones. MSI takes no responsibility for any damage caused by improper use or lack of technical expertise.

!Attention:

Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) a. To know about how to update BIOS under DOS mode, please click here.
    b. To know about how to update BIOS under windows 7, please click here. (Only for CR640 / CX640 / CX640MX / CX480)
 2) Please execute "flash.bat" file after unpack the compressed file for upgrade BIOS.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Description Update INTEL VBIOS for new panel requirement.
 Version 10P
Type AMI BIOS Release Date 2011-11-02
Download 16G5_10P.zip File Size 1.79 MB
Note For Nvidia GT555M / GT540M Graphic

Driver

Win7 32,Win7 64

!Special Note:

The Drivers provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

To enjoy MSI notebook technology, please install MSI System Control Manager or S-Bar to enable MSI exclusive hotkey function. MSI System Control Manager and S-Bar can be downloaded from Utility web page under Download menu. The utility for each notebook will vary between different models. Please install the utility dedicated for your notebook.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Realtek HD Audio
Description
Version 6.0.1.6267
Type Audio Release Date 2011-02-10
OS Win7 64, Win7 32
Download ad_alc269q_vb5_gr_6.0.1.6267_w700.zip File Size 106.6 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 32
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 64
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel Bluetooth + High Speed Adapter_N130/N1030
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2011-07-05
OS Win7 64
Download bt_intel centrino_highspeedadapter_1.0.78.20535_al00.zip File Size 149.07 MB
Intel Bluetooth + High Speed Adapter_N130/N1030
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2011-07-05
OS Win7 32
Download bt_intel centrino_highspeedadapter_1.0.78.20535_al00.zip File Size 149.07 MB
AzureWave Bluetooth_BT280
Description
Version 3.0.02.298
Type Bluetooth Release Date 2011-04-06
OS Win7 64
Download awbt280_3.0.02.298_w700.zip File Size 48.65 MB
AzureWave Bluetooth_BT280
Description
Version 3.0.02.298
Type Bluetooth Release Date 2011-04-06
OS Win7 32
Download awbt280_3.0.02.298_w700.zip File Size 48.65 MB
Realtek Card Reader
Description
Version 6.1.7600.10010
Type Card Reader Release Date 2012-01-10
OS Win7 64, Win7 32
Download cr_rts5139_6.1.7600.10010_al00.zip File Size 8.08 MB
Beta_Nvidia VGA driver
Description
Version 8.17.12.8580
Type VGA Release Date 2011-12-13
OS Win7 64
Download beta_vga_nvidia_8.17.12.8580_w764.zip File Size 208.82 MB
Beta_Nvidia VGA driver
Description
Version 8.17.12.8580
Type VGA Release Date 2011-12-13
OS Win7 32
Download beta_vga_nvidia_8.17.12.8580_w732.zip File Size 159.24 MB
NVIDIA GeForce GT 540M
Description
Version 8.17.12.6812
Type VGA Release Date 2011-06-21
OS Win7 32
Download ge620_gt540m_8.17.12.6812_w732.zip File Size 117.26 MB
NVIDIA GeForce GT 540M
Description
Version 8.17.12.6812
Type VGA Release Date 2011-06-21
OS Win7 64
Download ge620_gt540m_8.17.12.6812_w764.zip File Size 154.99 MB
Intel HD Graphics Family
Description
Version 8.15.10.2291
Type VGA Release Date 2011-03-04
OS Win7 64
Download gr620_isb_8.15.10.2291_w764.zip File Size 79.89 MB
Intel HD Graphics Family
Description
Version 8.15.10.2291
Type VGA Release Date 2011-03-04
OS Win7 32
Download gr620_isb_8.15.10.2291_w732.zip File Size 64.9 MB
Realtek LAN
Description
Version 7.043.0321.2011
Type LAN Release Date 2011-02-10
OS Win7 64, Win7 32
Download lan_rtl8111e_vb_gr_7.043.0321.2011_w700.zip File Size 5.51 MB
Elantech Multi Touchpad
Description
Version 8.0.5.4
Type TouchPad Release Date 2012-05-03
OS Win7 64
Download mtp_etd_8.0.5.4_al00.zip File Size 60.64 MB
Elantech Multi Touchpad
Description
Version 8.0.5.4
Type TouchPad Release Date 2012-05-03
OS Win7 32
Download mtp_etd_8.0.5.4_al00.zip File Size 60.64 MB
Intel Wireless LAN _crane peak
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 14.3.0.6
Type Wireless LAN Release Date 2012-01-09
OS Win7 64
Download wl_cranepeak_widi_14.3.0.6_w700.zip File Size 286.8 MB
Intel Wireless LAN _crane peak
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 14.3.0.6
Type Wireless LAN Release Date 2012-01-09
OS Win7 32
Download wl_cranepeak_widi_14.3.0.6_w700.zip File Size 286.8 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 9.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 64
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 89.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 32
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 64
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 32
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 32
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 64
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-09-09
OS Win7 64
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-06-24
OS Win7 32
Download File Size 0 MB
Beta_ NEC USB3.0 driver
Description
Version 2.1.28.0
Type USB 3.0 Release Date 2011-12-13
OS Win7 64, Win7 32
Download beta_usb.nec_2.1.28.0_al00.zip File Size 17.64 MB
NEC USB 3.0 driver
Description
Version 2.0.30.0
Type USB 3.0 Release Date 2011-02-10
OS Win7 64, Win7 32
Download usb_nec_2.0.30.0_w700.zip File Size 15.98 MB

Utility

Win7 32,Win7 64

!Special Note:

The Utilities provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Intel Turbo monitor(20820)
Description Intel Turbo monitor
 Version 2.0.82.0
Type Utility Release Date 2011-08-02
OS Win7 64, Win7 32
Download turbo_monitor_20820.zip File Size 58.31 MB
Note
S-bar 2.0(20.011.06241)
Description S-bar 2.0(20.011.06241)
 Version 20.011.06241
Type Utility Release Date 2011-06-14
OS Win7 64, Win7 32
Download sbar20_20011_06241.zip File Size 4.91 MB
Note Please take note that before installing S-Bar 2.0, Microsoft.NET Framework 4 should be installed first. You may download it directly from the Microsoft Official website.
Corel WinDVD2010(W7 3264,1005830)
Description
Version 10.0.5.830
Type Utility Release Date 2011-04-18
OS Win7 64, Win7 32
Download windvd_nb_w7_3264_1005830.zip File Size 138.67 MB
Note
Easy Viewer(W7 64,1309)
Description
Version 1.3.0.9
Type Utility Release Date 2011-04-12
OS Win7 64, Win7 32
Download easyviewer2d_nb_w7_vista_64_1309.zip File Size 20.43 MB
Note
Easy Viewer(W7 32,1309)
Description
Version 1.3.0.9
Type Utility Release Date 2011-04-12
OS Win7 32
Download easyviewer2d_nb_w7_vista_32_1309.zip File Size 20.36 MB
Note
Battery Caliration(W7 32/64,1.0.1012.0301)
Description
Version 1.0.1012.0301
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download batterycalibration_nb_w7_3264_0301.zip File Size 1.69 MB
Note
iCharger (W7 32/64,1.0.104)
Description iPad Charger
 Version 1.0.104
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download ichagrer_nb_w7_3264_10104.zip File Size 0.52 MB
Note
Cinema Pro II (W7 32/64,1.0.0.10)
Description Cinema Player
 Version 1.0.0.10
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download cinema_pro2_nb_w7_3264_10010.zip File Size 2.69 MB
Note
MSI Easy Face 2.0 (W7 32/64,2.0.0.25)
Description Webcam Tool
 Version 2.0.0.25
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download easyface2_nb_w7_3264_20025.zip File Size 59.97 MB
Note
MSI THX EQ Sound Utility
Description MSI THX EQ Sound Utility
 Version 1.00.14
Type Utility Release Date 2011-01-25
OS Win7 64, Win7 32
Download f620_thxeq_nb.zip File Size 2.05 MB
Note
MSI THX Sound Utility
Description MSI THX Sound Utility
 Version 1.02.11
Type Utility Release Date 2011-01-25
OS Win7 64, Win7 32
Download f620_thx_nb.zip File Size 11.45 MB
Note
S-Bar II
Description S-Bar II
 Version 20.011.08123
Type Utility Release Date 2011-09-05
OS Win7 64, Win7 32
Download sbar20_20011_08123.zip File Size 4.91 MB
Note Please take note that before installing S-Bar 2.0, Microsoft.NET Framework 4 should be installed first.  You may download it directly from the Microsoft Official website.

Manual

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.

Asia

Arabic

2.86 MB

Hebrew

4.1 MB

Indonesian

2.71 MB

Japanese

2.93 MB

Korean

2.86 MB

Persian

3.06 MB

Simplified Chinese

2.92 MB

Thai

2.75 MB

Traditional Chinese

2.86 MB

Eastern Europe

Bosnian

0.66 MB

Bulgarian

0.69 MB

Croatian

0.66 MB

Czech

3.06 MB

Hungarian

2.98 MB

Multi-Language

1.26 MB

Polish

2.83 MB

Romanian

0.66 MB

Russian

2.88 MB

Serbian

0.79 MB

Slovak

0.65 MB

Slovenian

0.65 MB

Turkish

2.84 MB

Ukrainian

2.88 MB

Global / America

English

2.72 MB

Portuguese Brazil

2.69 MB

Western Europe

Danish

0.61 MB

Dutch

0.61 MB

Finnish

0.61 MB

French

3.29 MB

German

3.02 MB

Italian

2.87 MB

Portuguese

2.74 MB

Spanish

2.9 MB

Swedish

0.61 MB

Firmware

!Special Note:

The DEVICE FIRMWARES contained here are exclusively for MSI product only. MSI assumes no responsibility for any damages resulting from improper use or lack of technical expertise.

!Attention:

Users who download EC from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the EC update. To avoid EC update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) To know about how to update EC Firmware under DOS mode, please click here.
2) Please execute "ecall.bat" file after unpack the compressed file for upgrade EC Firmware.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
NB EC Firmware
Description Improve "Call of duty 7" game performance under AC mode.
 Version 4.16
Type Firmware Release Date 2011-09-30
OS
Download 16G5_416.zip File Size 0.06 MB
Note

Quick Guide

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Version Language File Size Download Release Date
Multi-Language 14.4 MB 16g9_gu.zip 2011-04-14

FAQ

Release Date Title
Tue, 28 Jun 2011 I can hear some noise coming from the speakers (left and right) during audio/video playback on youtube.
Wed, 01 Jun 2011 There’s a visible “circular bright figure” can be seen upon OS boot up; restarting the system cannot solve the problem.
Wed, 06 Apr 2011 System sometimes lags after playing computer games for a while. The problem gets worse when I turn on all special effects in game setting.
Thu, 31 Mar 2011 There is no sound can be heard in the first 5 seconds due to the delay in sound transmission over HDMI and after 5 seconds everything goes fine.
Wed, 09 Mar 2011 With Nvidia Optimus feature, how do we know Nvidia Graphic GPU is working?
Tue, 10 Feb 2009 How to install Windows XP when AHCI is enabled?
Fri, 25 Mar 2005 How to identify EC (Embedded Controller) firmware version?
Fri, 27 Oct 2006 Error message "Microsoft Bus Driver should be loaded in your system before installing Realtek HD Audio Driver" shows during RealTek High Definition audio driver installation under Windows XP.
Mon, 06 Nov 2006 CPU cannot run at full speed under Windows environment. However, the BIOS shows the correct specification.
Fri, 17 Nov 2006 Whenever I press Ctrl+E, PowerDVD will start.
Tue, 13 Feb 2007 After install device drivers from MSI Vista driver CD, you may be prompted to activate Windows Vista on a computer on which Windows Vista activation was not previously required.
Thu, 15 Mar 2007 When I use MSN Messenger or Skype, my picture looks fine to me, but I would prefer to use the webcam with a standalone software.
Wed, 02 Jul 2008 My notebook cannot run 3DMark06 and PCMark05 properly?
Thu, 30 Oct 2008 [Fn] Key instruction
Wed, 05 Nov 2008 The power light keeps blinking in amber state and unable to charge.
Wed, 05 Nov 2008 Where can I find the active key for Norton antivirus?
Wed, 14 Jan 2009 Why is it that Windows 32-bit operating system can only detect 3GB of memory in spite of 4GB memory installtion.
Tue, 24 Mar 2009 Why is it that my hdd doesn't show its exact capacity in "My Computer"? In addition, when you add them up, it will not reach its capacity either.
Thu, 30 Apr 2009 I’ve tried to flash BIOS but there is an error message: “ERROR: BIOS has no flash information available”.
Fri, 03 Jul 2009 Webcam cannot work on MSN/SKYPE, and Q-Face or Crazy Talk needs to be activated at the same time to get it worked.
Wed, 21 Oct 2009 On Windows 7 32/64 bit with external display, Windows Taskbar may show on the Primary display while desktop icons show on the extended screen.
Thu, 12 Nov 2009 Sometimes it takes more than 3 minutes to enter or leave Windows 7 OS.
Tue, 08 Dec 2009 After letting the machine sit idle for 10 or more minutes, you may notice that the task-bar does not pop up when moving the mouse to the bottom of the screen, or the start menu does not appear when using the windows key. After approximately 30 seconds, Windows will return to normal operation. The scenario happens in Windows 7 with following settings: Task-bar set to auto-hide, Turn off the display power option is set to 1 minute, Put the computer to sleep power option is set to never, No open windows on the desktop.
Mon, 14 Dec 2009 How to adjust the Hard disk size under Windows 7?
Tue, 22 Dec 2009 Some function keys and keyboard shortcut keys can not work correctly. You may find that when pressing function key, its function will be triggered twice. For example, the audio sound is still unmute when you try to mute audio sound by pressing combination of Fn key and F9 key. (The way to disable audio sound varies from different NB models. To know further information, please refer to user manual that dedicated to your NB)
Mon, 28 Dec 2009 Why can't I run 3D Mark Vantage on my laptop?
Tue, 16 Mar 2010 My notebook has preload hard disk image. When my system hard disk encounters non-recoverable problems, how can I perform the F3 System Recovery Function?(Windows 7)
Fri, 19 Mar 2010 How to make a bootable flash disk and to flash BIOS?
Tue, 13 Jul 2010 I get an error stating that "Microsoft Teredo Tunneling Adapter" is not working properly and "This device cannot start. (Code 10)".
Tue, 13 Jul 2010 In the device manager, the CPU information is wrong. However, the bios shows the correct info as I compared the actual specs on the box.
Wed, 14 Jul 2010 When I am using the system built-in microphone for sound recording, sometimes I cannot even hear the playback.
Fri, 16 Jul 2010 I have a Bluetooth headset, I can pair the headset with the built-in Bluetooth, but I am unable to actually connect to it as a sound input/output source, either in the Audio properties or the VOIP phone options. The built-in Realtek audio is the only audio device shown.
Tue, 24 Aug 2010 I am sure that I have already saved the settings I want for my CrazyTalk utility. But, whenever I go into standby or hibernate mode, the setting will be set back to default afterwards.
Tue, 24 Aug 2010 The monitor displays limited colors when playing 1080P HD video using Windows Media Player.
Tue, 02 Nov 2010 After leaving the system connected into the internet for about 30 minutes or more (not sure if it performs auto windows update), then after my next system restart, I experience continuous BSOD until I cannot enter OS anymore. I tried the “Last Known Good Configuration” , “Safe Mode” and “System Restore to an early point in time” – but nothing happens. I also do not want to perform F3 recovery since I haven’t back up my files yet. Note: for Hong Kong version Win7 HDD image
Wed, 02 Mar 2011 Immediately after you log on to Windows 7, you will see the following Windows Activation window: Windows is not genuine Your computer might not be running a counterfeit copy of Windows. 0x80070005 You may also notice the following symptoms: The computer desktop background is black, and you receive the following error message on the bottom right corner of the screen: “This copy of Windows is not genuine” You receive the following error message when you view the System Properties: (Control Panel / System and Security / System) “You must activate today. Activate Windows now” If you try to use slmgr.vbs /dlv to view the licensing status, you receive the following message: Error: 0x80070005 Access denied: the requested action requires elevated privileges Note: This error message may also occur when a command that is being executed requires an elevated command prompt and is unrelated to the issue discussed here.
Wed, 02 Mar 2011 USB devices that are connected to a computer may not work after the computer is idle for more than one hour Windows 7 or in Windows Server 2008 R2.
Fri, 11 Mar 2011 What kind of adaptor is used to connect S/PDIF-Out?
Mon, 14 Mar 2011 Why does the Norton backup online image on the lower right corner of desktop disappear after I removed the system information from Norton Online backup? It cannot be found in Add/Remove programs list either.
Thu, 31 Mar 2011 I have Atheros Wireless Lan card (AW-NE785H) on my system which is able to link to routers, but can not browse any website or disconnected immediately during ping IP.
Fri, 08 Jul 2011 How I can use Microsoft Office Starter 2010 that comes with the laptop?
Wed, 03 Aug 2011 Recently I found there is a new Wireless Network Connection using Microsoft Virtual WiFi Miniport Adapter. Is there any way to disable this? (For Windows 7)